📦 Mail-In Service — Nationwide

Ship Your PS5 or Xbox
for HDMI Port Repair

Can't get to Lakewood? Box it up and send it in. The same micro-soldering techs who repair HDMI ports in-shop handle mail-in repairs too — with a fast turnaround and optional shipping insurance.

✓ Fast Turnaround ✓ 90-Day Warranty ✓ Insurance Available ✓ Tracked Both Ways
Start Your Mail-In Repair 📞 Questions? Call Us

Mail-In Process

How Mail-In Repair Works

From request to repaired console, here's exactly what happens.

1

Get a Quote

Fill out the form below with your console and the issue. We'll email you a shipping and insurance quote, along with a payment link — pricing depends on your address, package size, and declared value.

2

Pack & Ship

Once paid, we email your prepaid shipping label right away. Follow our packing guide below, attach the label, and drop it off.

3

We Diagnose & Repair

Our techs confirm the HDMI port issue and complete the micro-soldering repair fast — the same process we use for in-shop repairs.

4

Shipped Back to You

Your console ships back working, with tracking, as soon as the repair is complete and tested.

Before You Ship

How to Pack Your Console

Most shipping damage happens from a console shifting around inside the box during transit, not from drops. Pack it so it genuinely cannot move.

Packing a PS5 console for mail-in HDMI port repair shipment
  • Use the original console box if you still have it — it's molded to fit and protect the unit.
  • No original box? Use a sturdy double-walled box at least 2–3 inches bigger than the console on every side.
  • Remove all cables, controllers, discs, and accessories — ship the console only.
  • Wrap the console in a plastic bag or bubble wrap to protect against moisture and scratches.
  • Surround it with at least 2 inches of padding on every side — packing foam, bubble wrap, or crumpled packing paper.
  • Make sure the console can't shift or rattle when you gently shake the closed box.
  • Seal all seams with strong packing tape.
  • Include a slip of paper inside the box with your name and return address, in case the outer label is damaged.
Recommended

Add Shipping Insurance

Your PS5 or Xbox is valuable, and shipping always carries some risk of loss or damage, even when packed well. We strongly recommend adding shipping insurance for both legs of the trip — to us and back to you.

  • Covers repair or replacement cost if your console is lost or damaged in transit
  • Low cost relative to the value of the console
  • Selected by most customers shipping a console worth $200 or more

Get Started

Request Your Shipping Quote

Tell us about your console and the issue. We'll follow up with a shipping and insurance quote within one business day.

This is the amount insurance would cover if your package is lost or damaged. We've suggested a typical value below — feel free to adjust it.

We'll include insurance pricing based on your declared value when we send your quote.

We'll email you a shipping & insurance quote within one business day. Once paid, your prepaid label goes out immediately.

Please Note

EZ Gadget Repair is not responsible for any data loss that may occur as a result of a lost package in transit or during the repair process. We recommend backing up any important saved data, game saves, or account information before shipping your console, when possible.

Nationwide Mail-In Service

Mail-In HDMI Repair for Every Major Console

EZ Gadget Repair accepts mail-in HDMI port repairs from customers anywhere in the United States — not just the Tacoma area. If you can't find a local shop with real micro-soldering equipment, shipping your console to us is often the fastest path to a lasting fix.

Mail-In PS5 HDMI Port Repair

The PlayStation 5's HDMI port is soldered directly to the motherboard, and a damaged port is the most common cause of "No Signal" or a black screen. We accept mail-in PS5 HDMI port repair from across the country, using the same micro-soldering process as our in-shop repairs — full port replacement, bent pin correction, and a 4K/HDR signal test before your console ships back.

Mail-In Xbox Series X HDMI Port Repair

Xbox Series X and Series S consoles use the same delicate surface-mount HDMI design as the PS5, and are just as prone to port damage from cable stress or impact. Our mail-in Xbox HDMI repair service covers both Series X and Series S, with full micro-soldering and signal testing included.

Mail-In Repair for PS4 and Nintendo Switch

Older consoles are welcome too. We accept mail-in HDMI port repair for PS4 and PS4 Pro, as well as dock port repair for Nintendo Switch — both common failure points that most general repair shops aren't equipped to fix.

Why Ship Your Console Instead of a Local Shop?

Most repair shops decline console HDMI repair entirely because it requires micro-soldering equipment and training most generalists don't have. Mailing your console to a specialist shop — even one across the country — is often faster and more reliable than searching for a local shop willing to attempt the repair, and our 90-day warranty travels with the repair no matter where you're shipping from.

Common Questions

Mail-In Repair FAQ

Answers to common questions about shipping your console in for repair.

How much does shipping and insurance cost?
It depends on your address, package size, and the declared value of your console. We quote shipping and insurance after you submit the intake form, before anything is charged.
Is shipping insurance required?
No, it's optional — but strongly recommended. Without insurance, you accept the risk of loss or damage during shipping without reimbursement.
Will my data or game saves be affected?
HDMI port repair itself does not typically affect your console's storage. That said, we recommend backing up important saves or account info before shipping, and we are not responsible for data loss from a lost package or during repair. See our full terms for details.
How long does mail-in repair take?
Once your console arrives, diagnosis and repair are typically completed within a few business days, plus shipping time both ways. Exact timing is included with your quote.

Explore More

Related Services

In-Shop Repair

PS5 HDMI Port Repair

In-Shop Repair

Xbox Series X/S HDMI Repair

Console Repair

Full Gaming Console Repair

Policies

Mail-In Repair Terms & Liability

Ready to Ship Your Console?

Get a shipping & insurance quote today — fast turnaround, 90-day warranty.

Start Your Mail-In Repair 📞 Call Us
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